Despite the publicity around Myki receipts back in August, it seems people are still leaving them behind. Remember, some of these receipts print even when you tell the machine you don’t want a receipt. And if you’re paying with a credit card, it will include 9 out of the 16 digits of your credit card ... [More]
Tag: Myki
I think most people would agree that with Myki we’ve got a problem. A system which is enormously expensive, which is generally less responsive and reliable than similar systems elsewhere, not to mention not offering a single use ticket option. But one argument I don’t buy is that Metcard is perfect. The bureaucracy will claim ... [More]
The question seems to keep coming up as to whether it’s legal for Myki machines to not accept 5 cent coins; or indeed whether it’s legal for Metcard machines on trams to only accept coins (not notes). Some people assume that because it’s all legal tender, it must be against the law to demand specific ... [More]
So I thought I’d compare Perth’s SmartRider against Melbourne’s Myki card. Short term ticket options This issue is critical for tourists and other occasional users of the system, who may have no wish to buy a reusable card. Judging from the initial response to Myki’s withdrawal of short term ticket options, I suspect there’s something ... [More]
Yesterday I was taking a look at the Myki Customer Experience Panel web site — that’s the set up where they ask a cross-section of Myki users about the system; get them to answer questions about what they’ve seen and how things are working for them. While some may moan about the extra cost, it’s ... [More]
Got back from Perth last night. Had a great time, which you’ll hear about in due course, but first: something we spotted on the Skybus on the way home: Myki reader mounting points — and just like those that first appeared on trams a few years ago, they’re being used as brochure holders at the ... [More]
Last month the total budget for Myki (over ten years) quietly got increased, from $1.35 billion to $1.5 billion. It was revealed in the Budget Papers, and thanks to the torrent of other budget coverage, barely got noticed: MELBOURNE public transport commuters received little relief in this year’s budget, which revealed the cost of the ... [More]
I suppose trains need signals. And perhaps it’s another move to make Melbourne more European: this Cignall tobacconist in Queen Street is a Myki retailer. I’m not sure I have a strong opinion on this, but it does seem like an odd match, given smoking is banned on public transport vehicles, is also banned in ... [More]
Some people seem to be a little paranoid about this: There is no requirement to provide a name and address to get a Myki card. You can buy a full fare Myki card from a vending machine. No details given, using cash or credit/debit/EFTPOS card to pay. You can buy a full fare or concession ... [More]
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Myki cards can (sometimes) be shared
With little fanfare, there was a change last year to the ticketing rules that appear to allow Myki cards to be shared, so that for instance you can keep one at home to lend to visitors from interstate or overseas, or a company office can keep one handy to lend to employees who don’t use ... [More]
Victoria Police Chief Commissioner Ken Lay, talking about deployment of Protective Service Officers on stations: “From time to time they will check tickets. When these PSOs see a group of young people that they believe are up to no good on a railway station a really helpful tool is to say, ‘Show me your ticket’. ... [More]
My cousin Justin’s move to Melbourne gives me an opportunity to see the public transport network from the perspective of a brand new user. He’s pretty well travelled, having spent extensive time in Europe recently, mostly based in London, but with plenty of travel to other cities. So he’s used PT systems in many other ... [More]