This story was interesting – there’s over $100 million on inactive and expired Myki cards.
After speaking to the journo about it, I checked my own cards… and discovered I had about $60 on an inactive card.
It’s the replacement of my old Yearly Pass card, originally bought for travel in 2020, but barely used. The Pass was paused, then refunded, but I’d forgotten about the Myki Money balance, and I’d been using another card in the meantime.
I also had left-over balance on my old Android “Myki Mobile” phone – which I should use up.
The problem is that although you can get money transferred or refunded when a card is no longer used, or is expired, many people don’t. It’s a hassle for departing tourists, and locals may just start using a newer card, and forget about the old one – as I did.
A big contributing factor is that cards expire every 4 years – for reasons that have never been explained.
The PTUA has called on the government to make an effort to contact registered cardholders, and to promote the options so unregistered cardholders are reminded too.
Whether they’ll actually do it, we’ll see.
If you’ve got some old Mykis sitting at home, I’d encourage you to check the balance. If there are cards not on your Myki online account, you can check a card balance/status on any NFC-enabled Android or iPhone using the PTV app.
If there’s money there, take it into a staffed railway station or contact PTV by phone or online and arrange a balance transfer or a refund.
Longer term, this is yet another problem that enabling credit card payments will solve for many people.