Having the bus pull out just as the crowd off the train approaches is not good customer service

For the second time in a week, I’ve watched as tonight’s 6:31pm route 703 bus pulls out just as the train (due at 6:30pm) departs Bentleigh station and a crowd of people off the train approaches the stop. Now, I accept that buses should run to time. And the operator contract probably penalises late-running (bearing  ... [More]


The prepaid phone saga

A while back I gave eldest son my old (but quite capable) mobile phone, and got him a SIM card that looked to be a reasonable cheap basic prepaid phone service: Woolworths Everyday Mobile. This worked fine until early October when the phone stopped working. Or to be precise, the SIM stopped working. We tried  ... [More]