Health Melbourne

“You saved my life”

Maggie, the station host, noticed a passenger who looked unwell. Really unwell.

She tried to convince her to come into the office to sit down.

The lady didn’t want to. She wanted to catch her train; she was going to see her doctor. Paraphrased:

“Please come in and sit down. You look unwell. I think I’d better call you an ambulance.”

“No no, I’m fine. Really. Okay I’ll come and sit for a moment.”

“Are you sure you don’t want an ambulance?”

“No no, I’m fine.”

“What if I ring your doctor? What’s his number?” Rings.

“Even your doctor says call an ambulance! I’m ringing it now!”

“Hello, how are you today?”

“I’m good. Thank you — I was about to have a stroke. You saved my life.”

I may never save a life. But if I’m ever in that position, I hope I have the presence of mind to know what to do.

By Daniel Bowen

Transport blogger / campaigner and spokesperson for the Public Transport Users Association / professional geek.
Bunurong land, Melbourne, Australia.
Opinions on this blog are all mine.

6 replies on ““You saved my life””

That is awesome. Will it find its way onto the 6 o’clock news? It’s more newsworthy than the majority of faff that gets run.

That is a great story Daniel. Thanks for sharing it.

Good call on the station host’s part. Sometimes it is hard to know whether a situation is serious. If she was on the train, an incident like that can cause huge disruption and inconvenience to many people but I guess you have err on the cautious side.

There really are some station staff who go above and beyond. Connex and other public transport operators should tell those stories instead of the ads they run now.

That’s a wonderful story. What’s a station host?

That sounds like a wonderful station person – I haven’t seen much behaviour like that on my line – they all seem to be blokes where I am.

Didn’t see it in the news, which was a pity. In the midst of all the moaning and groaning, it would be nice to have more positive stories. But then again, it does seem like very few people actually want PT to be positive at all…

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